Terms of Use
Last updated: [12/05/2026]
Welcome to Folk Objects, an offering of NielRay Ventures Private Limited.
Folk Objects is a design-led home and lifestyle brand from India. Through our website and other digital interfaces, we showcase Folk Objects-branded furniture, lighting, rugs, textiles, décor, tabletop, lifestyle objects, and related products for homes, villas, hospitality spaces, retail spaces, interior projects, and other residential or commercial environments.
These Terms of Use govern your access to and use of our website, platform, products, services, content, forms, account features, wishlists, enquiries, order journeys, and any other digital interface made available by Folk Objects.
The Platform is operated by NielRay Ventures Private Limited, a private limited company incorporated under the Companies Act, 2013, having corporate identity number U46901MH2024PTC435955 and registered office at C/O WeWork India Private Limited, Vaswani Chambers, Dr. AB RD, Worli Colony, Mumbai, Maharashtra, India, 400030.
By accessing or using https://www.folkobjects.com/ or any other digital interface provided by Folk Objects, you confirm that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, you must not use our Platform.
1. Definitions
1.1. “Applicable Laws” means all laws, statutes, rules, regulations, ordinances, and governmental orders applicable to the parties and the subject matter of these Terms, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and such other laws as may apply based on the nature of the transaction, user, product, service, or jurisdiction.
1.2. “Company”, “Folk Objects”, “we”, “us” or “our” means NielRay Ventures Private Limited, operating the brand Folk Objects.
1.3. “Customer” means any individual, company, organisation, institution, designer, architect, hospitality operator, developer, trade buyer, retailer, consumer, or other legal entity that accesses or uses the Platform to browse, enquire about, purchase, commission, or otherwise engage with Folk Objects products or services.
1.4. “Customer Data” means any data, documents, content, images, references, mood boards, project details, personal information, business information, specifications, drawings, addresses, billing details, payment-related information, or other information provided by or collected from a Customer in connection with the Platform, products, services, enquiries, orders, accounts, wishlists, or communications with Folk Objects.
1.5. “Cookies” are small text files placed on your device when you visit a website. They may be used to store information about your browsing activity, preferences, device, session, and interactions with the Platform, and may be set by Folk Objects or by third-party tools used by us.
1.6. “Made-to-Order Products” means products that are produced, customised, finished, sourced, assembled, or otherwise made pursuant to a confirmed order, enquiry, specification, project requirement, or customer approval.
1.7. “Personal Data” means any data about an individual who is identifiable by or in relation to such data.
1.8. “Platform” means the website https://www.folkobjects.com/, any mobile version of the website, any account, catalogue, enquiry flow, wishlist, checkout flow, payment interface, form, upload feature, communication interface, or other digital interface operated or made available by Folk Objects.
1.9. “Products” means Folk Objects-branded products displayed, offered, sold, made available, or supplied by Folk Objects, including furniture, lighting, rugs, textiles, décor, tabletop, lifestyle objects, and any other product category introduced by Folk Objects from time to time.
1.10. “Ready-to-Ship Products” means products that are available in stock or ready for dispatch, subject to availability, serviceability, payment confirmation, and order acceptance.
1.11. “Services” means the functionalities and services provided by Folk Objects through or in connection with the Platform, including product browsing, catalogue access, account creation, wishlist creation, enquiry submission, project forms, mood board uploads, order processing, payments, delivery coordination, customer support, project assistance, product customisation discussions, marketing, analytics, and other related services.
1.12. “Terms” means these Terms of Use, as updated from time to time.
1.13. “User”, “you” or “your” means any person who accesses or uses the Platform in any capacity, including Customers, visitors, account holders, trade users, project buyers, and consumers.
1.14. “User Content” means any content, information, material, images, mood boards, references, comments, files, design inputs, project briefs, room photographs, measurements, drawings, specifications, or other content uploaded, submitted, shared, or made available by you to Folk Objects through the Platform or otherwise.
2. Additional Terms
The following additional terms may also apply to your use of the Platform and your purchase or enquiry of Products:
2.1. Our Privacy Policy, which explains how we collect, use, disclose, store, and protect Personal Data.
2.2. Our Cookie Policy, which sets out information about the cookies and similar technologies used on the Platform.
2.3. Our Shipping and Delivery Policy, which sets out shipping timelines, delivery processes, charges, and related terms.
2.4. Our Returns, Exchanges and Cancellation Policy, which sets out the return, exchange, cancellation, refund, and non-returnable product terms applicable to Products.
2.5. Any product-specific, order-specific, invoice-specific, estimate-specific, quotation-specific, or project-specific terms communicated to you by Folk Objects.
In case of a conflict between these Terms and any specific written terms agreed for an order, invoice, quotation, estimate, or project, the specific written terms shall prevail to the extent of such conflict.
3. Changes to These Terms
3.1. We may modify, update, or revise these Terms from time to time to reflect changes in Applicable Laws, our Platform, our Products, our Services, our business operations, or our customer journeys.
3.2. The updated Terms will be posted on the Platform with the “Last updated” date. Your continued use of the Platform after the updated Terms are posted constitutes your acceptance of the revised Terms.
3.3. Where required under Applicable Laws, or where we consider a change to be material, we may take reasonable steps to notify you.
4. Access to the Platform
4.1. We do not guarantee that the Platform, or any content on it, will always be available, uninterrupted, secure, or error-free.
4.2. We may suspend, withdraw, restrict, modify, or discontinue all or any part of the Platform for business, legal, security, operational, technical, or maintenance reasons.
4.3. We may update, modify, remove, or discontinue any Product, collection, feature, catalogue, pricing, content, or functionality displayed on the Platform at any time.
5. Eligibility
5.1. To access or use the Platform, you must:
(i) be at least 18 years old;
(ii) have the legal capacity and authority to enter into a binding contract;
(iii) use the Platform in compliance with Applicable Laws; and
(iv) comply with these Terms.
5.2. If you access or use the Platform on behalf of a company, institution, trade practice, project, partnership, firm, or other legal entity, you represent that you have the authority to bind such entity to these Terms.
6. Account Registration and Security
6.1. Certain features of the Platform may require you to create an account, including saving wishlists, submitting enquiries, accessing project features, uploading mood boards, managing orders, or completing checkout.
6.2. You agree to provide accurate, complete, and current information while creating an account or submitting any form on the Platform.
6.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur through your account.
6.4. You must not share your account credentials with any third party or permit unauthorised access to your account.
6.5. We may disable, suspend, or terminate your account at any time if we believe that you have breached these Terms, misused the Platform, provided false information, created a security risk, or acted in a manner that may prejudice Folk Objects, other users, or any third party.
6.6. If you know or suspect that your account has been accessed without authorisation, you must promptly notify us at hello@folkobjects.com.
7. Permitted Use of the Platform
7.1. You may use the Platform only for lawful purposes and in accordance with these Terms.
7.2. You must not:
(i) use the Platform in any manner that violates Applicable Laws;
(ii) create a false identity or misrepresent your affiliation with any person or entity;
(iii) interfere with, damage, disable, overburden, or impair the Platform or its servers;
(iv) attempt to gain unauthorised access to the Platform, user accounts, servers, systems, or databases;
(v) introduce viruses, trojans, worms, logic bombs, malware, or other harmful material;
(vi) use bots, spiders, scrapers, crawlers, automated tools, deep links, or other methods to access, copy, download, monitor, or extract Platform content, except as expressly permitted by us;
(vii) reverse engineer, decompile, disassemble, decrypt, or derive the design, structure, source code, algorithms, workflows, or underlying logic of the Platform;
(viii) copy, reproduce, distribute, commercially exploit, resell, modify, or create derivative works from any Platform content without our prior written consent;
(ix) use the Platform to upload unlawful, infringing, defamatory, obscene, harmful, misleading, confidential, or unauthorised content;
(x) use the Platform in a manner that infringes the intellectual property, privacy, publicity, confidentiality, or other rights of Folk Objects or any third party.
8. Product Information and Catalogue
8.1. The Platform displays Folk Objects Products, including descriptions, images, dimensions, materials, finishes, prices, availability, lead times, and other information.
8.2. We make reasonable efforts to ensure that Product information displayed on the Platform is accurate. However, Product information may be updated, corrected, modified, or withdrawn at any time.
8.3. Product images are for visual reference. Actual Products may vary due to handcrafting, natural materials, artisanal processes, finishes, production batches, lighting, screen settings, scale, texture, grain, weave, colour, pattern placement, and other inherent characteristics.
8.4. Such variations are not defects where they are consistent with the nature of handcrafted, handmade, hand-finished, natural, or batch-produced Products.
8.5. Dimensions, weights, finishes, and colours are indicative and may vary within reasonable tolerances.
8.6. The display of a Product on the Platform does not guarantee availability, acceptance of an order, or immediate dispatch.
8.7. We reserve the right to correct any errors, inaccuracies, or omissions, including pricing, availability, descriptions, images, lead times, and Product details, at any time.
9. Enquiries, Quotations and Order Acceptance
9.1. At present, certain Products may be available only through enquiry and not through online checkout.
9.2. When you submit an enquiry, wishlist, project form, mood board, contact form, or Product request, you are inviting Folk Objects to respond with further information, availability, pricing, timelines, terms, or a quotation.
9.3. A Product enquiry does not constitute an order and does not create an obligation on Folk Objects to supply the Product.
9.4. An order shall be considered accepted only when Folk Objects issues a written order confirmation, proforma invoice, tax invoice, payment confirmation, or other written acceptance.
9.5. We may refuse, reject, cancel, or modify any enquiry or order at our discretion, including due to Product unavailability, pricing errors, production constraints, logistics restrictions, payment issues, suspected fraud, regulatory restrictions, or any other business, legal, or operational reason.
10. Ready-to-Ship and Made-to-Order Products
10.1. Folk Objects offers both Ready-to-Ship Products and Made-to-Order Products.
10.2. Ready-to-Ship Products are subject to stock availability and may still require processing, packing, quality checks, documentation, and dispatch coordination.
10.3. Made-to-Order Products are produced or finished after order confirmation and may have longer lead times.
10.4. Made-to-Order Products may require advance payment, design or specification confirmation, material confirmation, finish confirmation, size confirmation, or other approvals before production begins.
10.5. Once a Made-to-Order Product is confirmed, cancellation, return, exchange, or refund may not be available except as expressly stated in our Returns, Exchanges and Cancellation Policy or as required under Applicable Laws.
10.6. Production and delivery timelines for Made-to-Order Products are estimates and may be affected by material availability, production schedules, artisanal processes, approvals, logistics, customs, inspections, force majeure events, or other factors beyond our reasonable control.
11. Pricing, Taxes and Payments
11.1. Prices displayed or communicated by Folk Objects may be in Indian Rupees or such other currency as may be enabled on the Platform or communicated in writing.
11.2. Prices may be exclusive or inclusive of taxes, shipping, duties, installation, packaging, handling, insurance, or other charges, as specified on the Platform, invoice, quotation, estimate, or written communication.
11.3. For enquiry-led orders, pricing, payment schedule, taxes, shipping, duties, and other charges will be communicated before order confirmation.
11.4. For online checkout, payment must be made through the payment methods enabled on the Platform.
11.5. For offline orders, payment may be made through bank transfer, UPI, cheque, payment link, or any other method accepted by Folk Objects.
11.6. Orders may be subject to advance payment, milestone payment, balance payment before dispatch, or such other payment terms as communicated by Folk Objects.
11.7. Folk Objects may withhold production, dispatch, delivery, installation, documents, or handover until applicable payments are received and reconciled.
11.8. Prices are subject to change without notice. However, once an order is accepted, the applicable price shall be the price confirmed in the relevant order confirmation, invoice, quotation, or written communication, subject to any correction of obvious errors or mutually agreed changes.
11.9. Any payment gateway, bank, card network, wallet, UPI provider, or other payment service provider may have its own terms, charges, delays, limitations, or failures. Folk Objects is not responsible for such third-party payment service provider issues except to the extent required under Applicable Laws.
12. Shipping and Delivery
12.1. Folk Objects ships Products to serviceable locations as determined by us and our logistics partners.
12.2. Shipping availability, estimated delivery timelines, shipping charges, packaging charges, insurance, duties, taxes, and other applicable charges may be communicated at checkout, before order confirmation, or through written communication.
12.3. Delivery timelines are indicative and may vary due to production, quality checks, packing, logistics, weather, strikes, customs, regulatory checks, serviceability, customer availability, force majeure events, or other factors beyond our reasonable control.
12.4. You are responsible for providing complete and accurate delivery information, including address, contact person, phone number, access restrictions, floor details, lift availability, receiving hours, GST details where applicable, and any other delivery requirements.
12.5. Additional charges may apply for failed delivery attempts, incorrect addresses, restricted access, storage, re-delivery, special handling, installation, remote locations, or other exceptional delivery circumstances.
12.6. Risk of loss or damage shall pass to you upon delivery, unless otherwise specified in written order terms or required under Applicable Laws.
12.7. You must inspect the Products upon delivery and notify Folk Objects of any visible damage, missing items, incorrect Products, or delivery issues within the timeframe specified in our Shipping and Delivery Policy or Returns, Exchanges and Cancellation Policy.
13. Returns, Exchanges, Cancellations and Refunds
13.1. Returns, exchanges, cancellations, and refunds shall be governed by our Returns, Exchanges and Cancellation Policy and any product-specific or order-specific terms communicated to you.
13.2. Certain Products may not be eligible for return, exchange, cancellation, or refund, including Made-to-Order Products, customised Products, personalised Products, specially procured Products, final sale Products, installed Products, used Products, damaged Products, and Products marked as non-returnable.
13.3. Where returns or exchanges are permitted, Products must be returned unused, undamaged, uninstalled, and in their original condition with all packaging, labels, tags, accessories, documents, and materials.
13.4. All returned Products are subject to inspection. We may reject a return, exchange, or refund if the Product does not meet the applicable conditions.
13.5. Refunds, where approved, shall be processed within a reasonable time to the original payment method or through another method determined by Folk Objects, subject to deductions, payment gateway timelines, banking delays, and Applicable Laws.
13.6. Nothing in these Terms limits any mandatory rights available to consumers under Applicable Laws.
14. User Content and Uploads
14.1. The Platform may allow you to upload or submit User Content, including mood boards, room images, project briefs, drawings, references, measurements, style preferences, comments, or other materials.
14.2. You represent and warrant that:
(i) you own or have the necessary rights, permissions, and consents to upload or submit such User Content;
(ii) the User Content does not infringe the intellectual property, privacy, confidentiality, publicity, or other rights of any third party;
(iii) the User Content does not contain unlawful, defamatory, obscene, harmful, misleading, or confidential third-party material; and
(iv) the User Content may be used by Folk Objects for the purpose for which it was submitted.
14.3. By submitting User Content, you grant Folk Objects a non-exclusive, worldwide, royalty-free, sublicensable, and transferable licence to use, reproduce, store, process, adapt, display, share internally, and communicate such User Content solely for purposes connected with responding to your enquiry, preparing recommendations, creating quotations, processing orders, providing services, improving the Platform, maintaining records, and complying with legal obligations.
14.4. Folk Objects shall not claim ownership over your User Content.
14.5. You must not upload confidential design files, third-party proprietary material, or sensitive personal information unless it is necessary for the relevant enquiry, order, or project and you have the authority to share it.
14.6. We may remove, restrict, or delete any User Content that we consider unlawful, infringing, inappropriate, misleading, technically harmful, or inconsistent with these Terms.
15. Intellectual Property
15.1. All rights, title, and interest in and to the Platform, brand, name, logo, trademarks, trade dress, Product designs, Product images, photographs, videos, graphics, catalogues, layouts, copy, descriptions, lookbooks, editorial content, icons, software, databases, design language, collections, and other content made available by Folk Objects belong to Folk Objects or its licensors.
15.2. Nothing in these Terms grants you any ownership or licence in Folk Objects’ intellectual property, except for the limited right to access and use the Platform in accordance with these Terms.
15.3. You must not copy, reproduce, modify, distribute, display, publish, download, scrape, commercially exploit, create derivative works from, or use any Folk Objects content without our prior written consent.
15.4. Trade users, designers, architects, or project customers may use Product images, specifications, and catalogue materials shared by Folk Objects solely for internal evaluation, client presentation, project discussion, or resale discussions relating to Folk Objects Products, unless otherwise restricted by Folk Objects.
15.5. You must not use Folk Objects’ name, logo, Product images, Product designs, or content in any manner that suggests endorsement, partnership, authorship, distributorship, or affiliation without our prior written consent.
15.6. No Product purchase transfers any intellectual property rights in the Product design, brand, image, or related content to you.
16. Confidentiality
16.1. In connection with enquiries, trade discussions, project discussions, pricing, catalogues, quotations, mood boards, specifications, or commercial arrangements, either party may receive confidential information from the other.
16.2. You agree not to disclose, misuse, reproduce, circulate, or commercially exploit confidential information received from Folk Objects, including non-public catalogues, trade pricing, project pricing, designs, Product specifications, vendor or manufacturing information, business terms, unpublished collections, and internal communications.
16.3. Folk Objects will use reasonable care to protect confidential information provided by you in connection with enquiries, orders, or projects.
16.4. Confidentiality obligations shall not apply to information that:
(i) is already known without confidentiality obligations;
(ii) becomes publicly available without breach;
(iii) is lawfully received from a third party without restriction;
(iv) is independently developed without use of confidential information; or
(v) is required to be disclosed under Applicable Laws, court order, regulator direction, or legal process.
16.5. The confidentiality obligations under this clause shall survive termination of these Terms for three years, or for such longer period as required under Applicable Laws or agreed in writing.
17. Privacy and Data Processing
17.1. Folk Objects may collect, use, process, store, disclose, and transfer Customer Data and Personal Data in accordance with our Privacy Policy, Cookie Policy, these Terms, and Applicable Laws.
17.2. We may collect and process information submitted through account creation, enquiries, contact forms, project forms, wishlists, mood board uploads, checkout, payment, delivery, marketing interactions, customer support, analytics tools, and third-party integrations.
17.3. We may use third-party service providers for hosting, website operation, analytics, advertising, payments, logistics, customer communication, WhatsApp communication, email marketing, heatmaps, session recordings, fraud prevention, customer support, and other business purposes.
17.4. Where you provide Personal Data relating to another person, including a client, team member, family member, recipient, designer, architect, site contact, or delivery recipient, you represent that you have the necessary authority or consent to provide such information to Folk Objects.
17.5. You are responsible for ensuring that the information you provide is accurate, complete, and up to date.
18. Cookies and Tracking Technologies
18.1. The Platform uses cookies, pixels, tags, scripts, SDKs, session tools, analytics tools, advertising tools, and similar technologies.
18.2. These technologies may be used for essential website operation, security, user preferences, account sessions, analytics, performance monitoring, marketing, advertising, retargeting, conversion tracking, customer support, and improving the Platform.
18.3. Third-party tools may include Shopify, Google tools, Meta tools, Hotjar, WhatsApp integrations, email marketing tools, payment tools, and other similar service providers used by Folk Objects from time to time.
18.4. Your use of the Platform is also governed by our Cookie Policy.
19. Third-Party Services and Links
19.1. The Platform may integrate with or contain links to third-party websites, applications, plug-ins, payment gateways, logistics providers, analytics providers, advertising platforms, communication tools, social media platforms, or other external services.
19.2. We do not control and are not responsible for third-party websites, services, tools, content, policies, availability, accuracy, security, or practices.
19.3. Your use of third-party services may be subject to the terms and privacy policies of such third parties.
19.4. Links to third-party websites or services are provided for convenience and do not imply endorsement by Folk Objects.
20. Audit Logs and Usage Records
20.1. Folk Objects may maintain internal records of Platform activity, including logins, page views, searches, product views, wishlist activity, file uploads, form submissions, checkout activity, payment attempts, customer support interactions, downloads, IP addresses, device information, and communications.
20.2. Such records may be used for diagnostics, security, fraud prevention, service optimisation, customer support, business analytics, compliance, dispute resolution, and legal record-keeping.
21. Security of the Platform
21.1. You are responsible for configuring your devices, systems, browsers, software, and networks to access the Platform safely.
21.2. You must use appropriate security controls and must not misuse the Platform.
21.3. You must not attempt to gain unauthorised access to the Platform, servers, databases, systems, accounts, or connected services.
21.4. We may report security breaches, cyber incidents, fraud, unlawful activity, or misuse to law enforcement, regulators, payment partners, or other relevant authorities where appropriate.
22. International Access
22.1. The Platform may be accessed from jurisdictions outside India.
22.2. We do not represent that the Platform, Products, content, pricing, delivery options, or services are appropriate, lawful, available, or serviceable in every jurisdiction.
22.3. Users accessing the Platform from outside India are responsible for compliance with local laws applicable to them.
22.4. International orders, where accepted, may be subject to additional taxes, customs duties, import requirements, documentation, delivery restrictions, and legal requirements.
22.5. Folk Objects may refuse, restrict, cancel, or modify any international enquiry or order where fulfilment is not feasible or lawful.
23. No Warranties
23.1. The Platform and its content are provided on an “as is” and “as available” basis.
23.2. We do not warrant that the Platform will be uninterrupted, error-free, secure, virus-free, or always available.
23.3. We do not warrant that Platform content will always be accurate, complete, current, or suitable for your specific requirements.
23.4. To the maximum extent permitted by Applicable Laws, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted access.
24. Limitation of Liability
24.1. To the maximum extent permitted by Applicable Laws, Folk Objects, its directors, officers, employees, agents, affiliates, service providers, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or economic loss, including loss of profits, loss of business, loss of opportunity, loss of data, business interruption, reputational loss, or loss arising from your use of or inability to use the Platform.
24.2. Folk Objects shall not be liable for:
(i) Platform downtime, errors, bugs, or technical failures;
(ii) unauthorised access to or alteration of your data, except to the extent caused by our proven breach of Applicable Laws;
(iii) third-party service provider failures, including payment, logistics, analytics, advertising, hosting, communication, or website tools;
(iv) delays caused by logistics providers, production constraints, customs, customer unavailability, force majeure events, or factors beyond our reasonable control;
(v) minor or inherent variations in handmade, hand-finished, natural, or batch-produced Products;
(vi) inaccurate, incomplete, or unlawful information provided by you;
(vii) misuse of the Platform or Products by you or any third party.
24.3. In jurisdictions where exclusions or limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by Applicable Laws.
24.4. Nothing in these Terms excludes liability that cannot be excluded under Applicable Laws.
25. Indemnity
25.1. You agree to indemnify, defend, and hold harmless Folk Objects, its directors, officers, employees, agents, affiliates, service providers, and representatives from and against any claims, losses, damages, liabilities, costs, expenses, penalties, proceedings, or demands arising out of or relating to:
(i) your use or misuse of the Platform;
(ii) your breach of these Terms;
(iii) your violation of Applicable Laws;
(iv) your infringement of any third-party rights;
(v) User Content uploaded or submitted by you;
(vi) incorrect, incomplete, misleading, unauthorised, or unlawful information provided by you;
(vii) your breach of confidentiality or intellectual property obligations.
25.2. This clause shall survive termination of your access to the Platform or these Terms.
26. Suspension and Termination
26.1. We may suspend, restrict, or terminate your access to the Platform, account, wishlist, order features, enquiry features, or any other functionality if we believe that you have breached these Terms, violated Applicable Laws, misused the Platform, created risk for Folk Objects or others, or engaged in suspicious, fraudulent, or harmful conduct.
26.2. You may stop using the Platform at any time.
26.3. Termination or suspension shall not affect rights and obligations that have already accrued, including payment obligations, confidentiality, intellectual property rights, indemnity, limitation of liability, dispute resolution, and governing law.
27. Force Majeure
27.1. Folk Objects shall not be liable for any delay, failure, interruption, or non-performance caused by events beyond its reasonable control, including acts of God, natural disasters, floods, fires, epidemics, pandemics, strikes, labour disruptions, transport delays, supply chain disruptions, material shortages, war, terrorism, civil unrest, government actions, customs delays, regulatory restrictions, power failures, internet outages, cyber incidents, or failures of third-party service providers.
28. Assignment
28.1. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
28.2. We may assign, transfer, subcontract, or otherwise deal with our rights and obligations under these Terms to any affiliate, successor, acquirer, business transferee, or third-party service provider, provided such transfer does not materially prejudice your rights under Applicable Laws.
29. Waiver
29.1. No failure or delay by Folk Objects in exercising any right or remedy under these Terms shall constitute a waiver of such right or remedy.
29.2. Any waiver must be in writing and signed by Folk Objects.
30. Severability
30.1. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
31. Entire Agreement
31.1. These Terms, together with any additional policies, order-specific terms, invoices, quotations, estimates, or written communications applicable to your transaction, constitute the agreement between you and Folk Objects regarding your use of the Platform and engagement with Folk Objects.
32. Governing Law and Jurisdiction
32.1. These Terms, their subject matter, and their formation shall be governed by the laws of India.
32.2. Subject to any mandatory rights available to consumers under Applicable Laws, the courts of Mumbai, Maharashtra shall have exclusive jurisdiction over disputes arising out of or relating to these Terms, the Platform, Products, Services, or transactions with Folk Objects.
33. Complaints and Contact
33.1. For any complaints, concerns, questions, notices, or grievances regarding the Platform, Products, Services, content, or these Terms, you may contact us at:
NielRay Ventures Private Limited
C/O WeWork India Private Limited, Vaswani Chambers, Dr. AB RD, Worli Colony, Mumbai, Maharashtra, India, 400030
Email: hello@folkobjects.com
33.2. For privacy-related grievances, please refer to our Privacy Policy.